TERA Service Going Info. Pick platform particular guidelines

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TERA Service Going Info. Pick platform particular guidelines

That we announce that En Masse Entertainment is closing down as we first stated on social media, it is with a heavy heart. For anyone that play TERA or Closers, please sleep guaranteed, help for the people games will stay.

This informative article shall be updated as extra information becomes available. Please choose “Follow” or bookmark this site and refer back for updates.

Pick your platform below to start to see the solution information that is moving have actually currently available.

Windows

Gameforge will likely be taking over publishing of TERA Computer in the united states, making use of their servers set to get live November 12.

  • Account Migration can be obtained.
  • Account Migration web web page: it is possible to finish Account Migration any moment. In the event that you complete account migration before En Masse servers get offline, you can expect to nevertheless be in a position to play until that date.

      Account Migration is available . To make certain your bank account information is preserved and transmitted, please complete Account Migration during this era. Go directly to the Account Migration web page to get going.

    Migrate your account to unlock event that is special from Gameforge and make certain your EMP stability and development can be obtained right whenever Gameforge’s united states servers open.

    In the event that you migrate you’ll be able to to carry on playing on En Masse servers until that date.

  • Please see Gameforge’s Transfer FAQ for reward details.
  • You have to migrate your account or your bank account development and EMP stability will be deleted.
    • EMP money can no much longer be bought.
    • EMP can nevertheless be spent in-game, and services and products will continue to be available until servers get offline at En Masse.
    • EMP Transfer Ideas.

    Elite reputation subscriptions are not any longer available.

    Recurring re re re payments for current Elite reputation subscriptions are disabled.

    Elite reputation vouchers can certainly still be bought through the in-game store utilizing staying EMP stability.

    Players who’d A elite that is active subscription enjoy TERA Club advantages on Gameforge servers as well. (Remaining membership time will undoubtedly be carried over.)

    Elite membership voucher things will perhaps not work with Gameforge servers, so please utilize many of these products prior to the host shuts down.

    En Masse Ecosystems

    • brand brand New Account creation – brand brand brand new game account creation is disabled. Nevertheless, all present accounts that are active nevertheless log on to handle their account and get on our games.
    • Online store – we now have closed our web shops for many services and products. In-game stores will continue to record available items.
    • Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
    • Discussion boards – The TERA discussion boards stay available. We possibly may upload player that is future to your News and Announcement part.
    • Discord – Gameforge’s formal TERA Discord host
    • Social media marketing reports – En Masse will continue to handle the Facebook page that will share player communications here until service has transitioned to Gameforge. (take note that the Twitter account happens to be handled by the brand brand new publisher of TERA for system, therefore will not offer TERA PC-related information. The TERA Instagram account (official_tera) happens to be maybe perhaps perhaps not active.)
    • Support – help will transfer in the date that is same we transfer the overall game solution. Up to that right time, En Masse continues to offer help. After the transfer of service happens, you need to contact the brand new publisher’s support group for just about any difficulties with TERA.

    Will account-bound products be held?

    • This might be presently maybe perhaps perhaps not planned therefore players are encouraged to claim as numerous of the products because they require ahead of the host closes.

    Do i have to do prepare any such thing before servers near?

    • Please claim all items in your product claim, product broker, mailbox and bank that is guild the host shuts down, as unclaimed products could be lost otherwise.
    • Please additionally remember to trade all your valuable token products prior to the host shuts down as a lot of them may have different content or won’t work anymore a short while later.

    What are the results to my TERA Rewards Levels?

    • The Rewards-System had been system unique to En Masse that’s not for sale in any kind of TERA area. As a result, it unfortunately won’t be feasible to move any progress or status because of this.
    • Please see Gameforge’s Transfer FAQ for lots more details.

    More information concerning the transfer of solution

    • KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.

    Account Transfer procedure

    • All figures, development, and products can be found in the Krafton servers after acceptance for the account transfer terms and conditions (upon establishing the video game).

    En Masse Ecosystems

    • Discussion boards – The TERA forums remain online.
    • Discord – Krafton has built an official that is new Console Discord host
    • Social networking reports – Krafton has taken over handling of the Twitter account.
    • Customer care – help has moved to

    KRAFTON Console Dept. links

    PlayStation

    En Masse is no longer offering help for TERA Console. Please contact brand new publisher Krafton’s help team for help

    more information concerning the transfer of solution

    • KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.

    Account Transfer procedure

    • All characters, development, and things can be obtained regarding the Krafton servers acceptance that is following of account transfer stipulations (upon establishing the video game).
    • EMP money can no be purchased longer.
    • EMP Transfer Information

    En Masse Ecosystems

    • Discussion boards – The TERA forums remain online.
    • Discord – Krafton has built an official that is new Console Discord host
    • Social networking reports – Krafton has had over management of the Twitter account.
    • Customer care – help has moved to

    KRAFTON Console Dept. links

    Exactly just exactly What next?

    If you have tried all of this and nevertheless require assistance, you will find community of gamers on our discussion boards or perhaps you can contact help.